PAPOUDIGITAL PRIVACY POLICY

Effective Date: February 2026

Last Updated: February 2026

1. INTRODUCTION

PAPOUDIGITAL ("PAPOUDIGITAL", "Company", "we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with international data protection standards, including the General Data Protection Regulation (GDPR) and applicable African data protection laws.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

Visit our website
Contact us
Use our services
Engage with our platforms
Apply to work with us
Interact with our digital solutions

By using our services, you acknowledge this Privacy Policy.

2. DATA CONTROLLER

PAPOUDIGITAL acts as the Data Controller for personal data processed under this policy.

Contact:
Email: privacy@papoudigital.com
Website: www.papoudigital.com
Address: Rue Bassope, Be Kpota, Lome Togo

3. INFORMATION WE COLLECT

3.1 Information You Provide

We may collect:

Full name
Company name
Email address
Phone or WhatsApp number
Billing information
Project details and communications
Account credentials (if applicable)

3.2 Automatically Collected Information

When visiting our website:

IP address
Device information
Browser type
Usage behavior
Pages visited
Cookies and analytics data

3.3 Information from Clients' Platforms

When providing services, we may process data on behalf of clients as a Data Processor, including user or customer information necessary to deliver services.

4. PURPOSE OF DATA PROCESSING

We process personal data to:

Provide and manage services
Communicate with clients and users
Deliver technical support
Improve website performance
Ensure platform security
Process payments and contracts
Recruit professionals
Comply with legal obligations

We only collect data necessary for legitimate business purposes.

5. LEGAL BASIS FOR PROCESSING (GDPR)

Processing is based on:

Contractual necessity
Legitimate business interests
Legal compliance obligations
User consent (where required)

6. DATA SHARING

We do not sell personal data.

We may share data with trusted service providers including:

Cloud hosting providers
Payment processors
Analytics services
Communication tools
Infrastructure partners

All partners are required to maintain appropriate security standards.

7. INTERNATIONAL DATA TRANSFERS

Because PAPOUDIGITAL operates internationally, data may be transferred outside your country.

When transfers occur, we implement safeguards such as:

Standard Contractual Clauses (SCCs)
Secure hosting environments
Encryption and access controls

8. DATA RETENTION

We retain personal data only as long as necessary:

Client data: duration of contract + legal retention period
Contact inquiries: up to 24 months
Recruitment data: up to 12 months unless consent is renewed
Analytics data: anonymized where possible

9. DATA SECURITY

We implement enterprise-level safeguards including:

Encryption in transit and at rest
Access control policies
Secure cloud infrastructure
Monitoring and incident prevention
Regular security updates

However, no online system can guarantee absolute security.

10. YOUR DATA RIGHTS

Under GDPR and similar laws, you may:

Request access to your data
Request correction
Request deletion ("Right to be forgotten")
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

Requests may be sent to: privacy@papoudigital.com

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

Improve user experience
Analyze website performance
Maintain security
Remember preferences

Users may control cookies through browser settings.

A cookie banner may be displayed where legally required.

12. CHILDREN'S PRIVACY

Our services are not directed toward individuals under 16 years old.

We do not knowingly collect personal data from minors.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

14. CLIENT DATA PROCESSING RESPONSIBILITIES

When PAPOUDIGITAL processes data on behalf of clients:

Clients remain Data Controllers.
PAPOUDIGITAL acts as Data Processor.
Processing occurs only under client instructions.

15. AI AND AUTOMATED PROCESSING

Where AI technologies are used:

AI outputs may involve automated processing.
No solely automated decisions producing legal effects are made without human oversight.
Clients remain responsible for validating AI-generated results.

16. DATA BREACH NOTIFICATION

In the event of a data breach posing risk to individuals:

We will investigate immediately.
Affected parties and authorities will be notified where required by law.

17. POLICY UPDATES

We may update this Privacy Policy periodically.

Material changes will be communicated through our website.

18. CONTACT

For privacy-related questions or requests:

PAPOUDIGITAL
Email: privacy@papoudigital.com
Website: www.papoudigital.com
Address: Rue Bassope, Be Kpota, Lome Togo